News

It’s Time to Switch to Asbestos 3.0

All of our clients have now been contacted regarding the new Asbestos 3.0 app, and that this is replacing the Surveying app.

Please note, this only affects the Surveying app. All other TEAMS apps are unaffected and can continue to be used as normal.

As of Tuesday 1st June, the Surveying app will be partially disabled, and no new jobs will be able to be downloaded to your tablet. Any existing jobs will still be able to be completed, and transferred back to the office, but no new jobs will transfer down onto the tablet. If your organisation has not switched over to the new Asbestos 3.0 app, now is the time to do so!

There will be no change to the functionality or layout of the App.  All TEAMS clients can continue to use the new Asbestos 3.0 App as normal.

Android users

The new app is available in the stores, and can be found by searching for ‘TEAMS Asbestos’ within the Google Play store. No codes are required, and the App can be downloaded straight away, and accessed in the normal way.

When logging into the new app, it will ask the surveyors for their mobile and system pins. If you are unsure of where these can be found, please contact a member of our Support team, and we will be happy to help.

Apple/iOS users

The Asbestos app will not appear in a normal search in the App Store, and a specific code is needed to download it.

If your organisation uses iPad’s, please contact our Support team with the number of codes needed (1 code is needed per iPad) and we will send through the codes needed to download the Asbestos app.

When logging into the new app, it will ask the surveyors for their mobile and system pins. If you are unsure of where these can be found, please contact a member of our Support team, and we will be happy to help.

The reason we are asking our clients to begin using the Asbestos 3.0 app, is because we have been working hard on improving the performance under the hood of TEAMS, and have made underlying changes to the back-end system of the app, including performance, and many other improvements.

Once all of our clients have transitioned to TEAMS Asbestos 3.0, we will be removing the Surveying App from the app stores completely.

You can contact our Support team via;

Telephone: 01935 411319
Email: support@teams-software.co.uk